Terms & Conditions
Thank you for visiting our website. By continuing to browse and use this platform, you acknowledge that you have read, understood, and agreed to be legally bound by the terms and conditions outlined below. We encourage you to review them carefully before using any of our services or placing an order.
1. General Use
All content and information provided on this website are for general informational purposes only. We reserve the right to modify, update, or remove any content without prior notice.
2. Products & Custom Orders
We specialize in the manufacturing of customized rigid boxes and packaging solutions. All product specifications, images, and descriptions on the website are indicative and subject to variation based on material availability and custom requirements.
3. Minimum Order Quantity (MOQ)
Our standard minimum order quantity is 500 pieces per product. Orders below the MOQ may not be accepted unless agreed upon in advance under special terms.
4. Pricing & Payments
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All pricing is subject to change based on raw material costs, design complexity, and quantity.
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Quoted prices are exclusive of taxes and shipping unless otherwise stated.
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Production will commence only after receiving order confirmation and any applicable advance payment.
5. Shipping & Delivery
We aim to deliver all orders within the committed timeframe. However, delivery timelines are estimates and may vary due to unforeseen factors including logistics delays, supply chain disruptions, or customizations. We are not liable for delays caused by third-party courier services.
6. Return & Replacement Policy
As all products are custom-manufactured, returns are not accepted unless the item is defective or not as per approved specifications. In such cases, discrepancies must be reported within 48 hours of delivery, supported by photographic evidence. Replacement or resolution will be at our discretion.
7. Intellectual Property
All product designs, images, branding elements, and website content are the intellectual property of our company. Reproduction, distribution, or use without written permission is strictly prohibited.
8. Privacy Policy
We are committed to protecting your personal and business data. Any information shared with us is used solely for processing inquiries, fulfilling orders, and internal record-keeping. We do not sell or share customer data with third parties.